Helping in All Seasons of Life
Offering a service you might not expect from an insurance company
Every day, a special group at HCSC assists families dealing with the loss of a loved one. The Seasons of LifeSM team takes on the burden of medical paperwork during this difficult time, ensuring claims are filed properly, resolving billing issues with providers and other insurance companies, and handling details like transferring other family members to a new policy.
The team is also on point during disasters such as fires and floods to make sure members who suffered losses, or were injured or displaced, have help with medical and insurance needs such as finding medical providers, getting prescriptions filled and obtaining new insurance cards.
In 2017, the Seasons of Life team had more than 6,300 cases and made more than 11,000 outreach phone calls during Hurricane Harvey relief efforts alone.
The Seasons of Life team’s work goes hand in hand with our company’s purpose, to do everything in our power to stand with our members in sickness and in health.
Read more about how the Seasons of Life team helps our members in their time of need.